Privacy Policy

1. Introduction

Welcome to XGALAX. We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application or visit xgalax.com.

2. Information We Collect

We collect information you provide when creating an account (name, email, phone), booking experiences, creating events as an organizer, or contacting support. We also automatically collect device identifiers, IP address, app usage data, and location data (with your permission) for map-based discovery.

3. How We Use Your Information

• Provide, maintain, and improve the XGALAX platform
• Process bookings, Smart Pass issuance, and payments
• Send transaction confirmations and support communications
• Personalize your discovery experience
• Detect fraud and maintain platform security
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We may share limited data with event organizers (to verify Smart Passes), payment processors (Stripe), infrastructure providers (Firebase), and when required by law.

5. Data Retention

We retain your data as long as your account is active. You may request deletion at any time by emailing support@xgalax.com.

6. Your Rights

Under GDPR and applicable data protection law, you have the right to access, correct, delete, restrict, or export your personal data. Contact privacy@xgalax.com.

7. Security

We implement HTTPS encryption, secure database access, and strict access controls.

8. Children

XGALAX is not directed to children under 16. We do not knowingly collect data from children.

9. Changes

We may update this policy periodically. Significant changes will be communicated via email or in-app notice.

10. Contact

Privacy: privacy@xgalax.com | Support: support@xgalax.com